Nationwide
Operations Recruiting
Founders with More
Than 20 Years in Recruiting
Direct Hire and
Permanent Placement
Contract and
Contract-to-Hire
Retained
Executive Search
Trova helps companies hire experienced professionals and leaders across business operations, project and program management, PMO and project delivery, process improvement, service delivery, transformation, and operations leadership.
We support permanent, contract, contract-to-hire, and retained executive searches for companies throughout Orlando and Central Florida and across the United States.
Trova’s Operations
Recruiting Experience
Trova has a significant history placing managerial and staff-level talent across Human Resources and Operations.
With Operations established as its own recruiting specialty, Trova focuses on the professionals who organize work, improve processes, lead cross-functional initiatives, strengthen delivery, and improve organizational performance.
This specialty does not automatically include manufacturing, plant, warehouse, transportation, or logistics roles. If your need falls within one of those areas, talk with Trova so we can confirm whether our experience and recruiting network fit the search.
Explore Trova’s other recruiting specialties when the position sits primarily within Human Resources, Technology, Accounting and Finance, Marketing and Sales, or Cybersecurity and GRC.
How Trova Defines
an Operations Search
Trova knows that an Operations title rarely tells the whole story. Two Operations Managers may have very different responsibilities depending on the company’s structure, industry, scale, customers, systems, and current priorities.
Before recruiting begins, Trova works with the hiring team to clarify what the person will own, which teams and stakeholders they must coordinate, what needs to improve, and how success will be measured.
That discovery helps Trova distinguish between a leader who can run an established function, a builder who can introduce structure, a project professional who can coordinate complex work, and a transformation leader who can guide people through change.
The search is built around the employer’s actual operating environment and goals, not a generic title.
Operations Roles Trova Can Recruit
Business Operations and Organizational Performance
Trova recruits business operations professionals who can turn priorities into repeatable processes, clear responsibilities, useful reporting, and coordinated execution.
The exact level and title can vary by organization, so Trova defines the responsibilities, authority, and operating environment before beginning the search.
Trova recruits roles and professionals such as:
- Business operations: Business Operations Professionals and Operations Managers
- Process support: Process Specialists
Project and Program Management
Trova’s experience includes recruiting project and program professionals who coordinate objectives, stakeholders, dependencies, timelines, risks, and decisions. Trova looks for evidence that candidates can keep teams aligned and work moving.
For roles centered on software, infrastructure, cloud, data, or enterprise systems, Trova may also eva
Trova recruits roles and professionals such as:
- Project leadership: Project Managers and Senior Project Managers
- Program delivery: Program Managers and Program Delivery Professionals
- Delivery support: Business Analysts and Release Managers
PMO and Project Delivery
Trova recruits PMO and program management leaders for organizations that need stronger governance, better portfolio visibility, or a new project delivery structure.
Trova’s experience includes helping a client establish a global project management office.
Relevant supported categories include:
- PMO leadership: PMO Leaders
- Program and project governance: Program Management Leaders and Project Delivery Leaders
Process Improvement, Change, and Transformation
Trova has experience recruiting process, change, and transformation professionals for work involving workflows, ownership, organizational change, and new ways of working.
Where relevant, Trova can evaluate Lean, Six Sigma, Agile, Scrum, and other methods alongside evidence that the candidate can apply them in practice.
Supported roles and categories include:
- Process improvement: Process Specialists
- Change and transformation: Change Management Professionals and Transformation Executives
Service Delivery and Operations Leadership
Trova recruits service delivery and senior Operations leaders based on the commitments, capacity, quality, communication, and business performance they will be expected to manage.
An operations leader may oversee one function, several locations, a major program, or an enterprise-wide operating model. Trova defines the authority, complexity, scale, and expected outcomes before beginning outreach.
Trova recruits Operations leaders such as:
- Functional operations leadership: Operations Managers and Vice Presidents of Operations
- Business and division leadership: General Managers and Division Presidents
- Executive leadership: Chief Operating Officers and Transformation Executives
- Delivery leadership: PMO and Program Management Leaders
Experience Supporting
Complex Operations and Delivery
Trova’s published experience includes helping a multibillion-dollar services company strengthen a global technology transformation across more than 200 locations.
Trova placed two leaders under the company’s Chief Information Officer. One was responsible for building a global project management office, while the other led global infrastructure.
Trova also added senior professionals with experience in project management, program delivery, release management, business analysis, and technology operations.
The engagement required more than filling isolated positions. Trova helped the client add leadership, delivery structure, and project capacity around complex work already in motion.
When Companies Turn
to Trova for Operations Talent
Companies often turn to Trova when an Operations hire is tied to a business change, delivery problem, leadership need, or capacity gap.
- Growth and operational buildout: The business is scaling, preparing for its next stage, or building the processes, reporting, governance, PMO, and management capacity needed to support growth.
- Major programs and delivery recovery: A cross-functional initiative needs experienced leadership, or delayed and over-budget work requires clearer decisions, stronger coordination, and added delivery capacity.
- Process improvement and transformation: Inconsistent processes, a reorganization, an acquisition, a new system, or a leadership change has created the need for better alignment and structured change.
- Temporary coverage and added capacity: A leave, departure, extended search, or workload increase is putting projects, deadlines, or service commitments at risk.
How Trova Identifies Strong Operations Candidates
Trova does not evaluate an Operations candidate by title and tenure alone. Our recruiters look for evidence of what the person has owned, how the candidate has worked, and what that experience can bring to the client’s organization.
Trova develops the candidate profile around the client’s environment and the results expected from the role. Evaluation may include:
- Scope and results: The functions, budgets, locations, teams, programs, or commitments the candidate has owned, along with evidence of what improved under that person’s leadership.
- Operating context: Experience with comparable scale, complexity, growth, regulation, systems, service models, delivery methods, or required credentials.
- Leadership and judgment: How the candidate prioritizes, solves problems, weighs tradeoffs, coordinates stakeholders, and leads change when conditions are not simple.
- Communication and organizational fit: How the person reports progress, manages escalation, influences decisions, and works with the people around the role.
This approach helps Trova separate general Operations experience from experience that fits the specific search. A company building its first PMO may need a different profile from one improving a mature global portfolio. A transformation role may require more influence and change leadership than a position focused on steady-state execution.
Trova co-founder Tim Lesnick makes a related point in Stop Hiring the Best Interviewer. A polished interview does not necessarily show how someone will perform. Trova looks for real examples that reveal how candidates think, respond, communicate, and contribute after the interview is over.
Trova Recruits Operations Talent Across Career Levels
Trova can structure an Operations search around the responsibility and influence required, not simply the title.
- Experienced professionals through senior managers: Add people who can analyze processes, coordinate projects, manage reporting, support governance, or own a function, program, service, or improvement initiative.
- Directors through executive leaders: Recruit leaders who can guide multiple teams, establish operating standards, build a PMO, improve business-unit performance, lead transformation, or connect strategy with execution across the company.
For critical, confidential, or highly influential senior roles, Trova can conduct a focused Retained Executive Search.
Trova Can Structure
the Operations Search
Around Your Needs
Operations is the professional specialty.
The recruiting model determines how the person joins your organization and how the work will be managed.
Direct Hire for
Permanent Operations Roles
Direct Hire is appropriate when an operations professional will become a permanent member of your organization. It can support an individual search or several permanent hires across an operations team.
This model may fit an ongoing need for an Operations Manager, Project Manager, Program Manager, Business Analyst, Release Manager, PMO leader, or another long-term role.
Staff Augmentation
and Contract-to-Hire
Staff Augmentation adds a contract professional to your team while your managers direct the person’s daily work. Trova recruits and employs the professional and provides payroll and assignment support.
Contract operations talent can help with a major project, transformation, temporary vacancy, workload increase, specialized skill gap, or permanent search. A contract-to-hire arrangement can also give the company and professional time to assess the role and working relationship through real work before making a permanent decision.
Retained Executive Search
Retained Executive Search provides a structured, dedicated approach for high-impact leadership positions. It may be appropriate for a Chief Operating Officer, Vice President of Operations, General Manager, Division President, Transformation Executive, or senior PMO and program leader.
The search can be shaped around the company’s stage, operating challenges, leadership team, culture, and the results the new executive must deliver.
When the Need Is a
Defined Outcome Rather Than a Hire
Sometimes the organization does not need another person to manage internally. It needs outside expertise and delivery support for an agreed project or workstream.
In that situation, Project-Based Professional Services may be a better fit. Trova can help compare the options based on the scope, timeline, required expertise, and who should take responsibility for the work.
Recruiting Built on Operating Experience
and Long-Term Relationships
Trova’s founders bring experience as recruiters, consulting leaders, and business owners.
Co-founder Beau McGlamery owned and operated hospitality businesses before serving as a Partner and Managing Director for a national consulting and recruiting firm. That background gives Trova first-hand perspective on the realities behind business ownership, operations, consulting delivery, and hiring decisions.
In his interview about Trova’s growth, co-founder Tim Lesnick explains that he and Beau have spent two decades as headhunters. Instead of depending only on job postings, they draw on professional networks cultivated throughout their careers.
For an Operations search, that combination matters. Trova works to understand the business behind the opening, the outcomes the role must produce, and the type of person who can lead and perform in that environment. Our recruiters use direct outreach, referrals, research, and established relationships to reach experienced professionals who may not be actively applying.
Trova is based in Winter Park and supports employers throughout Orlando and Central Florida while recruiting nationwide. We present a focused group of candidates aligned with the work, the team, and the organization rather than treating the search as a title-and-keyword match.
Operations Recruiting FAQs
Trova recruits across business operations, project and program management, PMO and project delivery, process improvement, change and transformation, service delivery, and operations leadership. Searches can range from experienced specialists and managers through directors, vice presidents, and executives. Trova defines the scope with the employer because Operations titles and responsibilities vary significantly among organizations.
Yes. Trova’s experience includes project managers, program delivery, business analysis, release management, and leadership involved in building a global PMO. The search can be structured around the industry, project type, stakeholders, delivery environment, and level of leadership required.
Yes. Trova provides retained executive search for senior operations and transformation positions, including Chief Operating Officer, Vice President of Operations, General Manager, Division President, Transformation Executive, and senior PMO or program leadership roles.
Yes. Through staff augmentation, Trova can recruit and employ contract professionals who work within your team under your direction. This can support projects, temporary vacancies, changing workloads, transformation initiatives, or specialized delivery needs. Contract-to-hire may also be available when both parties want a path to permanent employment.
Yes. Trova is based in Winter Park and works with employers throughout Orlando and Central Florida while conducting searches nationwide. The available candidate pool and search strategy will depend on whether the position is onsite, hybrid, or remote and on the role’s other requirements.
The right model depends on whether the position is permanent or temporary, the level of the role, how the work will be managed, the urgency of the need, and the complexity of the search. Trova can review the business need and help the employer compare the appropriate options before the search begins.
Find the Operations Talent to Move the Work Forward
Whether you need an experienced project professional, additional delivery capacity, a permanent operations manager, or an executive who can guide the business through its next stage, the search should begin with a clear definition of the work and the results that matter.
Tell Trova what your organization needs to accomplish. We will help you define the role, choose the appropriate recruiting model, and begin a focused search for operations talent aligned with your business.
Looking for your next Operations opportunity?
Whether you are actively searching or simply ready to explore what comes next, Trova can help.
Explore Open Positions
See current opportunities Trova is recruiting for and find a role that matches your experience, goals, and next career move.
Get Help With Your Job Search
Not sure where to start? Trova’s Job Search Assistance gives you access to experienced recruiters who can help you evaluate opportunities, prepare for interviews, and approach your search with a clearer strategy.